Communication Tools : Process Map
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Process Map Overview - 1 (3:15)
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Process Map Overview - 2 (4:57)
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STEP 1 - Define the Process: Start and End Points (4:14)
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STEP 2 - Define the Players: Who's Involved (5:28)
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STEP 3 - Map the Process (1) (4:50)
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STEP 3 - Map the Process (2) (3:56)
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STEP 4 - Validate the Process (1:46)
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STEP 5 - Investigate the Problem Areas (1:49)
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STEP 6 - Sell Your Idea (2:58)
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